Privacy Policy

Last updated: October 2026

What happens to your details when you use forwardted.garden? This policy answers that. It covers what Forwardted Heating & Air ("we", "us") collects, how we use it and who may receive it when you browse the site, phone the number shown here or send in a form. This page is a general template and is not legal advice.

What We Collect From You

When you fill out a form or phone in, you may give us your name, phone number, email address, location and a short description of your heating or cooling problem.

Some details arrive on their own as you use the site. These can include your IP address, browser type, device type, the pages you open and the date and time of your visit. Calls to the number on this website may be tracked, and sometimes recorded, for quality and billing purposes.

Why We Use It

We use your information to:

• Match you with an independent HVAC provider that serves your area
• Send your request details to that provider so they can reach out to you
• Answer your questions and messages
• See how people use this website and our phone lines
• Make the website and the service better
• Follow the law and guard against fraud or misuse

Who Gets Your Information

Forwardted Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the website and phone systems, such as hosting, analytics and call-tracking companies. We may share information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a "sale" or a "share". Where those laws apply to you, you may have the right to opt out.

Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work the way they should.

Your Choices

Where you live may give you certain rights. These can include seeing, correcting or deleting your personal information, or opting out of some sharing. To make a request, email contact@forwardted.garden. We may ask you to confirm who you are before we act on it.

Keeping Data Safe and How Long We Keep It

We take reasonable steps to protect your information. Still, no way of sending or storing data is completely secure. We hold on to information only as long as the purposes above need, or as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top tells you when it last changed.

Questions

Wondering about anything here? Email contact@forwardted.garden.